Question re: an outlier of international shipping

Question re: international shipping and extra taxes. No one else reported this — does anyone know what happened here? I’d like to make sure it doesn’t happen again. One of my Kickstarter backers sent me this:

“However, and this may only concern some future Kickstarter project you plan to do, it was less fun to see that there were still substantial taxes to be paid at the post office. So, adding the 16 euros in taxes, the added costs almost outweigh the price of the book.

I am not an expert on fulfillment, but I have bought a lot of other Kickstarters, somr quite heavy boardgames among them, but paying extra taxes on top of shipping is a first for me. Next time, you may want to check out what type of fulfillment they use to both lower shipping costs and avoid import taxes.

My country is The Netherlands and it’s part of the EU, if that’s helpful to you.”

#serendibkitchen

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